FAQ
The person with the most filled out surveys (most credits) will be prioritized over other users. If you have more credits than the amount of minutes it takes to complete your survey, your survey is active and visible for others to fill it out. If you want respondents faster, make sure you always have about 50-100 extra credits.
Because some surveys are longer and take more time than others. This would make swapping 1-on-1 unfair. For example, swapping a 5 minute survey for a 45 minute survey means that one person only has to spend 5 minutes for a respondent, while the other has to spend 45 minutes. By adding the 20 credits per minute system we eliminate this unfairness.
Nope, it's free. We believe that finding respondents should be easy when we help each other. If you don't feel like helping others with their survey, we do have an option to buy credits.
No one likes to fill in surveys. But, would you rather wait and do nothing for weeks and spamming your social group OR would spend a few hours filling in surveys and collect your data within days.
Of course! If someone volunteers to fill in your survey you won’t be charged credits.
We control the facebook accounts, in case of frauds. Also we have a special algorithm that can see how serious someone is taking the survey. For instance; if someone fills out questions too quickly, inattentive, just fills a straigth line, or many different other factors,, they will get a warning and will be punished with -15 credits if they continue.
Besides the time you need to collect all the required credits, SurveySwap needs some time to return you with respondents..
This depends on a couple of things. (1) how specific your filter is, (2) language, (3) time of year and (4) how much extra credits you are willing to take, (5) how fast surveyswap grows in the amount of users.
If your survey is in English it will be faster (since most users speak English). We have users from over 80 countries, but not each of those languages have the same amount of active users. If you only target men, it will be 50% slower. If you work in the vacation time, it will be 30% slower.
You can speed up getting respondents in two ways:
(1) Make sure you have at least 50 extra credits (100 or more is optimal)
(2) SurveySwap works faster with more users. Inviting other users will also reward you with credit bonussess.
If you need respondents fast and/or don't want to fill out surveys, send us an email at [email protected]
In the future we are are adding this option! This would mean you pay around €1,50 per respondent (based on 5 min questionnaire), meaning you can make €18,- per hour!
Actually it’s a big step in making surveys more representative, let me explain. Currently surveys are either filled in by first year college students (under force) of the same school as the person that creates the survey, or close family and friends.
SurveySwap will make the sample more representative by having many people from many colleges of different age groups take part in the sample.
We’ve added filter options for gender, country and age. Others filters like smoker status will become available soon. This ensures your sample will be representative.
If you don't feel like helping others by filling out their survey, you can also buy credits.
The price is around 25 - 50 cents per minute per respondent. This means if your survey takes 2 minutes to fill out and you require 30 respondents, you will pay 2 * 30 * .50 = 30 euros.