Shop FAQ Boostpoints
Your survey gets higher priority as you gain more boost points.
That means that your survey on top of their survey list 2-3x more often.
So you get results faster to (1) meet your deadlines and (2) start analyzing your data. ⚡️🌈
Boost points are used automatically. You don't have to do anything 🤗
You only 'lose' boost points when someone completes your survey.
1 boost point gives you 1 respondent with top priority.
Software is only written by humans. Humans make mistakes.
But, rest assured, if something goes wrong our customer service will gladly help you.
Just leave a message in the bottom-right corner, and say hi 🤗
Yes, we guarantee that the money you spend on boost points will turn into survey responses.
If you end up not spending all your boost points, we will refund you the left-over boost points. 🌈
Credits vs Boost points
💰Credits 'pay' for respondents.
⚡️Boost points 'pay' for extra speed 2-3x of normal.
The mechanism works like this
Okay, to keep it simple, let's assume person 1 and person 2 both have a survey that costs 2 credit.
👩🦰Person 1 has 200 credits and 10 boost points
🧑🏾🦱Person 2 has 200 credits and 100 boost points
Some time passes...⏱
👩🦰Person 1 will have 10 respondents at a fast rate, due to the boost points, after which she has 180 credits and 0 boost points. She will receive the following 90 respondents at a slower rate due to the lack of boost points.
🧑🏾🦱Person 2 will receive 100 respondents at a much faster rate, after which she will be at 0 credits, and 0 boost points leftover.
How you can get boost points
You can earn boost points, or purchase them here.
Earning boost points works by taking 5 surveys in a row. We reward active users. Unfortunately, we have to make it difficult to earn them in order to keep the system fair and functional.
Important note: You don't need boost points to get respondents, it only speeds up the turn-around time by 2-3x.